Terms of service

LOVASKIN N.A. LLC
www.lovaskin.com
Last Updated: 08.21.26

IMPORTANT: PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE LOVASKIN WEBSITE, PURCHASING OUR PRODUCTS, OR OTHERWISE ENGAGING WITH OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE OR PURCHASE OUR PRODUCTS.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and LOVASKIN N.A. LLC, a Wyoming limited liability company ("LOVASKIN," "we," "us," or "our"). These Terms govern your access to and use of our website at www.lovaskin.us (the "Site"), and any related services, products, content, or features we offer (collectively, the "Service").

By accessing or using the Service, creating an account, or purchasing any product from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on the Site and, where practicable, by sending an email notification to the address associated with your account at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

2. Eligibility

The Service is intended for users who are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By using the Service or placing an order, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

3. Account Registration

To access certain features of the Service, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information. We reserve the right to suspend or terminate your account at any time for any reason, including if we reasonably believe you have violated these Terms.

4. Products and Orders

**4.1 Product Descriptions.** We make reasonable efforts to accurately describe and display our products, including the Instant Foot Peel, the Instant Moisturizer, and any related formulations or accessories. However, we do not warrant that product descriptions, colors, images, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free. Actual product appearance may vary due to differences in display settings and photography.

**4.2 Pricing and Availability.** All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any errors in pricing, even after an order has been placed. In the event of a pricing error, we will notify you and provide the option to cancel your order. Products are subject to availability, and we reserve the right to limit quantities, discontinue products, or refuse any order at our sole discretion.

**4.3 Order Acceptance.** Your submission of an order constitutes an offer to purchase the products in your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or concerns about order accuracy or fraud. An order is not accepted until we send you an order confirmation email. We may cancel orders after confirmation if fraud is suspected or if products become unavailable.

**4.4 Payment.** We accept the payment methods indicated on the Site at the time of purchase. By providing a payment method, you represent and warrant that you are authorized to use that payment method. You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes, shipping, and handling fees. All payments are processed through our third-party payment processor(s), and your use of such payment services is subject to their respective terms and conditions.

5. Shipping and Delivery

Shipping and delivery terms, including estimated delivery times, available carriers, and shipping costs, are provided at checkout and may vary based on your location and selected shipping method. While we make commercially reasonable efforts to fulfill orders within the estimated timeframes, delivery dates are estimates only and are not guaranteed.

Risk of loss and title for products purchased through the Site pass to you upon delivery of the products to the carrier. We are not responsible for delays caused by the carrier, customs processing, weather events, or other circumstances beyond our reasonable control. If your shipment is lost or damaged in transit, please contact us promptly so we can assist you in filing a claim with the carrier.

LOVASKIN shall not be liable for any delay or failure to fulfill orders or perform its obligations under these Terms if such delay or failure results from circumstances beyond LOVASKIN's reasonable control, including but not limited to natural disasters, pandemics, epidemics, acts of government, supply chain disruptions, shipping carrier delays, utility failures, labor disputes, or acts of war or terrorism.

6. Returns, Refunds, and Product Guarantee

**6.1 Return Policy.** We offer a 30-day satisfaction guarantee. You may request a return or refund within thirty (30) days of the delivery date, whether or not the product has been opened or used. Please see our [Return Policy] for full details on how to start a return. Gift cards are not eligible for return.

**6.2 No Additional Product Warranty.** Our products are topical skincare products and are not sold with a mechanical or electronic warranty. Your rights with respect to defective, damaged, or incorrect products are addressed through the return and refund process described in Section 6.1 and our Return Policy, and through any warranties that cannot be disclaimed under applicable law.

**6.3 Product Use and Safety.** LOVASKIN products are intended for external, topical use only, in accordance with the instructions provided on the product packaging and on the Site. Before first use, we recommend performing a patch test on a small area of skin. Discontinue use immediately and consult a physician if you experience irritation, redness, or any adverse reaction. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you are pregnant, nursing, have diabetes, have a skin condition, or have any other medical concern, consult your physician before use. Keep out of reach of children.

**6.4 Disclaimer.** EXCEPT FOR ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOVASKIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LOVASKIN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

7. Intellectual Property

**7.1 LOVASKIN Intellectual Property.** The Service, including all content, features, functionality, text, graphics, images, logos, trademarks, product designs, formulations, trade dress, software, and other materials (collectively, the "Materials"), are owned by or licensed to LOVASKIN and are protected by U.S. and international intellectual property laws, including copyright, trademark, patent, and trade secret laws. The LOVASKIN name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of LOVASKIN N.A. LLC or its affiliates. You may not use these marks without our prior written permission.

**7.2 Limited License.** Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial purposes. This license does not include the right to: (a) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Materials; (b) use any data mining, robots, or similar data gathering or extraction methods; (c) download any portion of the Site, except as expressly permitted; or (d) use any portion of the Service for any commercial purpose.

**7.3 User-Generated Content.** If you submit, post, or transmit any content to or through the Service, including reviews, comments, photographs, or social media posts using LOVASKIN hashtags or mentioning LOVASKIN (collectively, "User Content"), you grant LOVASKIN a worldwide, perpetual, irrevocable, royalty-free, fully-paid, non-exclusive, transferable, and sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and perform such User Content in connection with operating and promoting the Service, our products, and our business, in any media formats and through any media channels now known or hereafter developed.

You represent and warrant that you own or have the necessary rights to grant the foregoing license, and that your User Content does not violate any third party's intellectual property, privacy, or other rights. We are not obligated to use any User Content and may remove User Content at our sole discretion.

8. Prohibited Uses

In addition to any other prohibitions set forth in these Terms, you agree not to use the Service to:

- Violate any applicable federal, state, local, or international law or regulation
- Infringe upon or violate the intellectual property rights or any other rights of others
- Submit false, misleading, or inaccurate information
- Upload or transmit viruses, Trojan horses, worms, or any other malicious or harmful code
- Engage in unauthorized framing of, or linking to, the Service
- Collect or harvest any personally identifiable information from the Service
- Use any automated system, including robots, spiders, scrapers, or offline readers, to access the Service
- Interfere with or disrupt the integrity or performance of the Service or its servers
- Attempt to gain unauthorized access to any portion of the Service or related systems
- Use the Service for any commercial solicitation purposes without our prior written consent
- Impersonate or attempt to impersonate LOVASKIN, a LOVASKIN employee, another user, or any other person or entity
- Resell, redistribute, or commercially exploit any products purchased from LOVASKIN without our express prior written consent

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, available at [PRIVACY POLICY URL]. Our Privacy Policy describes how we collect, use, share, and protect your personal information, including information collected through our website, during order fulfillment, through customer support interactions, and via email or SMS marketing communications. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

We are committed to protecting your personal information in accordance with applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, the "CCPA/CPRA") and comparable laws in other states. For information about your rights under applicable state privacy laws, please see our Privacy Policy.

10. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not owned or controlled by LOVASKIN, including but not limited to social media platforms, payment processors, and shipping carriers. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your interactions with third-party services are governed solely by their respective terms and policies. We encourage you to review the terms and privacy policies of any third-party services you access through the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless LOVASKIN, its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, agents, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service; (c) your User Content; (d) your violation of any third party's rights, including intellectual property, privacy, or publicity rights; or (e) any dispute between you and any third party.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LOVASKIN, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE OR ANY PRODUCTS PURCHASED THROUGH THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF LOVASKIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOVASKIN'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LOVASKIN FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE TERMS SHALL LIMIT LOVASKIN'S LIABILITY FOR BODILY INJURY OR DEATH CAUSED BY LOVASKIN'S NEGLIGENCE OR WILLFUL MISCONDUCT, TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations and exclusions may not apply to you. In such jurisdictions, LOVASKIN's liability shall be limited to the maximum extent permitted by applicable law.

13. Dispute Resolution and Arbitration

**13.1 Informal Resolution.** Before initiating any formal dispute resolution proceeding, you agree to first contact us at [INSERT LEGAL EMAIL] to attempt to resolve any dispute informally. We will attempt to resolve the dispute by contacting you via email. If a dispute is not resolved within sixty (60) days after submission, either party may proceed as set forth below.

**13.2 Binding Arbitration.** ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES THEN IN EFFECT, EXCEPT AS MODIFIED BY THESE TERMS. THE ARBITRATION SHALL BE CONDUCTED BY A SINGLE ARBITRATOR IN LARAMIE COUNTY, WYOMING. JUDGMENT ON THE ARBITRATION AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION.

**13.3 Class Action Waiver.** YOU AND LOVASKIN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. UNLESS BOTH YOU AND LOVASKIN AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

**13.4 Exceptions.** Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims arising in small claims court are also excluded from the arbitration requirement, provided the claim remains in such court and advances only individual claims.

**13.5 Opt-Out.** You may opt out of the arbitration and class action waiver provisions of this Section 13 by sending written notice of your decision to opt out to: LOVASKIN N.A. LLC, 30 N Gould Street, Suite 62096, Sheridan, WY 82801, within thirty (30) days of your first use of the Service. Your notice must include your name, address, the email address associated with your account, and a clear statement that you wish to opt out of the arbitration provision.

14. Governing Law

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. To the extent that arbitration does not apply, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Laramie County, Wyoming for the resolution of any dispute.

15. Electronic Communications

By using the Service or providing your email address or phone number to us, you consent to receive electronic communications from us, including emails, text messages (if you opt in to our SMS program), and notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you opt in to our SMS or text messaging program, message and data rates may apply. You may opt out at any time by texting STOP to the applicable number or by contacting us at [INSERT SUPPORT EMAIL].

16. International Use

The Service is controlled and operated from the United States. If you access the Service from outside the United States, you are responsible for compliance with all applicable local laws. We make no representation that the Service or products are appropriate or available for use in other locations. Products shipped internationally may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the recipient.

17. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, limitation of liability, and dispute resolution provisions.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been included.

19. Waiver

The failure of LOVASKIN to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by LOVASKIN.

20. Entire Agreement

These Terms, together with the Privacy Policy, Return Policy, and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and LOVASKIN regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

21. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent shall be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

22. Contact Information

If you have any questions about these Terms of Service, please contact us:

LOVASKIN N.A. LLC
30 N Gould Street, Suite 62096
Sheridan, WY 82801
Legal inquiries: lova@lovaskin.com
Customer support: lova@lovaskin.com
Website: www.lovaskin.com